SHIPPING POLICY

Last Updated: February 7, 2026

Thank you for shopping at Diaz's Jewelry! We're committed to getting your beautiful jewelry to you safely and promptly.

PROCESSING TIME

All orders are carefully packaged and processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

SHIPPING METHODS & RATES

We currently ship to addresses within the United States only. Shipping rates are calculated at checkout based on your location and selected shipping method:

📦 Economy Shipping

• Delivery: 5-7 business days
• Cost: Calculated at checkout

📦 Standard Shipping

• Delivery: 3-5 business days
• Cost: Calculated at checkout

📦 Express Shipping

• Delivery: 1-2 business days
• Cost: Calculated at checkout

Please note: Delivery times are estimates and begin after your order has been processed and shipped. Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

ORDER TRACKING

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

SHIPPING ADDRESS

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately at diazsjewelry@gmail.com.

LOST OR STOLEN PACKAGES

Diaz's Jewelry is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and shipping carrier information. We encourage all customers to be aware of this risk and take appropriate precautions.

DAMAGED ITEMS

If your jewelry arrives damaged, please contact us within 48 hours of delivery at diazsjewelry@gmail.com with photos of the damage. We will work with you to resolve the issue promptly.

INTERNATIONAL SHIPPING

We currently do not offer international shipping. We only ship within the United States at this time.

HOLIDAYS & PEAK SEASONS

During holidays and peak shopping seasons, processing and delivery times may be extended. We will do our best to notify you of any delays.

CONTACT US

If you have any questions about shipping or need assistance with your order, please contact us:

Email: diazsjewelry@gmail.com
Website: diazsjewelry.com

We're here to help ensure your jewelry arrives safely and beautifully!